About Us This web site is owned and operated by CYP Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
CYP Limited
Royston United Kingdom
Phone: +44 (0) 7976 264998
Fax:
Email: enquiries [at] cyp [dot] co [dot] uk
Registered in England 1342716


VAT number: GB 374 7121 50
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

This is a "Trade Only" website, and so we will always liaise with you after you have placed an order.

If you do not have an account with us, you will have the option to open an account or pay on pro forma. However, the first order is always supplied on a pro forma basis.

We accept all major credit cards.

Payments of invoices rendered on account is due within 30 days of the date of the invoice, without any deduction.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Our standard terms are that shipping to a UK mainland address (excluding the Scottish Highlands) is included on UK orders of more than £50 at cost.

For non-UK sales, the minimum order is £100, which includes delivery to a UK shipper.
Delivery Schedule Following receipt of your order we will agree with you the delivery schedule.

You must inform us within five working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders We do not record back-orders unless requested to do so, in which case a delivery charge may become due.
Tax Charges For orders made from the UK VAT is added as appropriate.

Supplies to customers based in the EU who supply a valid VAT number, and for which proof of export is available from their shipper, will be zero rated for VAT.

Supplies to customers based outside of the EU, for which proof of export is available from their shipper, will be zero rated for VAT.
Credit Card Security We do not take any credit card details on this website.
Guarantee We guarantee high quality products and an efficient and effective service at all times.

Our aim is simply... to provide fun for kids.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 7976 264998 (International +44 +44 (0) 7976 264998) or fax us on or write to us at Royston United Kingdom
Privacy Policy CYP Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy All product is supplied on a "firm-sale" basis, and returns are only accepted in the event of faulty goods or an error by CYP on delivery.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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